SOULIN
So You. In Linen.
Returns, Exchanges & Care
We make every piece with care. If something isn’t right, we want to make it right — simply, honestly, and without fuss.
7
Day Return Window
Free returns within 7 days of delivery with prior intimation within 24 hours.
Free
Shipping on All Orders
Standard delivery in 7–10 working days. No minimum order required.
5–7
Day Refund Processing
Refunds credited back to source within 5–7 days of receiving the return.
Delivery
Standard delivery across India takes 7 to 10 working days. Shipping is free on all orders with no minimum order value. This item is eligible for a free return within 7 days of delivery, provided you intimate us within 24 hours of receiving the order. Customised products are not returnable or refundable.How Returns Work
Returning a SOULIN piece is simple. Follow these three steps:
01
Request Return
Login and go to Account → My Orders → Return Item. Select the products you wish to return and the reason for return.
02
Return Pickup
Our delivery agent will pick up the package within 1–2 business days. Please ensure products are unused and original tags are intact.
03
Refund
Refund will be processed upon receiving the product. It may take 5–7 days to be credited back to the original payment source.
Reduce Your Returns
Every return has an environmental cost — from packaging to transport. We encourage thoughtful purchasing. Here are three simple tips:
1
Read the product description carefully
Every listing tells you about the fabric, fit and finish. Take a moment with it — it has everything you need to decide.
2
Check the size chart
Measure yourself each time you shop. Choose a size based on the chart provided — this removes the need to order multiple sizes.
3
Think and rethink
If a purchase can wait, let it wait. Considered buying reduces the need to return impulsive choices — and is kinder to the planet.
Materials & Wash Care
Caring for your linen extends its lifespan and contributes to less waste. By being kinder to your fabrics, you consciously choose to be kinder to the planet.| Fabric Type | Linen & Viscose Blend |
| Composition | 55% Viscose · 45% Linen |
| Wash Care | Dry Clean Only |
| Recommended | Low-temperature wash cycles and gentle drying where applicable to protect fibres and maintain the intended structure of the fabric. |
Colour Disclaimer
The colour of the product may vary slightly from how it appears on screen. This may be due to different display settings on various devices and any lighting or effects used during the photoshoot. SOULIN does not guarantee colour match as per the original piece or as shown in photoshoot imagery.
